JODY EACOTT
REFLEXOLOGIST
REFLEXOLOGIST
Jody Eacott Reflexologist
Name: Jody Eacott
Address: Haywards Heath
Phone Number: 07766814097
E-mail: bookings@jodyreflexology.com
To give professional reflexology treatments, I will need to ask for and keep information about your health. I will only use this for informing reflexology treatments and any advice I give because of your treatment. The information to be held is:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
We use the information that you have given us to:
Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information are:
(A) Your consent. You can remove your consent at any time. You can do this by contacting Jody Eacott on bookings@jodyreflexology.com
(B) We have a legal obligation:
(C) We have a vital interest
(D) We need it to perform a public task
(E) We have a legitimate interest [i.e. my requirement to retain the information to provide you with the best possible treatment options and advice]
As I hold special category data (i.e. health related information), the additional condition under which I hold and use this information is: for me to fulfil my role as a health care practitioner bound under the AoR Confidentiality as defined in the AoR Code of Practice and Ethics.
I am committed to ensuring that your personal data is secure. To prevent unauthorised access or disclosure, I have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you. I will contact you using the contact preferences you have given me.
We keep health records and notes for 7 years. We will then dispose your information by deleting all records.
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at bookings@jodyreflexology.com if you wish to make a request.
If you don’t agree to your therapist keeping records of information about you and your treatments, or if you don’t allow them to use the information in the way they need to for treatments, the therapist may not be able to treat you.
Your therapist must keep your records of treatment for a certain period as described above, which may mean that even if you ask them to erase any details about you, they might have to keep these details until after that period has passed.
Your therapist can move their records between their computers and IT systems without your permission if your details are protected from being seen by others.
If you have any concerns about our use of your personal information, please refer to our GDPR Complaints Procedure.
June 2026
Jody Eacott Reflexologist
How we handle your data protection concerns
This document sets out the complaints procedure for Jody Eacott Reflexologist (referred to as “we”, “us” and “our” throughout this document). It explains how we will handle any complaint you make about the way we collect, use, store, share or otherwise process your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Important: This procedure applies to GDPR and data protection complaints only.
All GDPR-related complaints should be directed to us using the contact details below.
Name: Jody Eacott
Address: Haywards Heath
Phone Number: 07766814097
E-mail: bookings@jodyreflexology.com
You have the following rights in relation to the personal data we hold about you:
If you believe we have not respected one or more of these rights, you are entitled to raise a formal complaint using the procedure set out in this document.
Please submit your complaint in writing using the contact details in Section 2. To help us investigate your concern as efficiently as possible, please include:
Once we receive your complaint, we will follow the five steps below. We are committed to handling all complaints promptly, fairly and confidentially.
Bolnore Village, Haywards Heath
Email: bookings@jodyreflexology.com
Telephone: 07766814097